Privacy Policy
Last updated: 2024. This policy explains how Aeroglide Travel collects and uses your personal data in accordance with UK GDPR.
Data Controller
Aeroglide Travel, based in Shifnal, UK, is the data controller for personal information collected through this website and our services.
Contact: info@aeroglidetravel.com | 01952 370131
Information We Collect
We may collect the following personal data when you use our website or services:
- Name, phone number and email address
- Journey details (pickup address, destination, dates and times)
- Service-specific information (flight numbers, wedding venues, school details, vehicle recovery information)
- Messages and correspondence
- Technical data (IP address, browser type) for security and spam prevention
How We Use Your Data
We use your personal data to:
- Process quote requests and bookings
- Communicate with you about your transport requirements
- Send booking confirmations and service-related emails
- Improve our services and website
- Comply with legal obligations
Legal Basis for Processing (GDPR)
- Contract: Processing necessary to provide transport services you have requested.
- Legitimate interests: Responding to enquiries, preventing fraud and improving our services.
- Consent: Where you opt in to marketing communications (optional).
- Legal obligation: Where required by law.
Data Sharing
We do not sell your personal data. We may share information with:
- Our drivers and operational staff (limited to what is necessary for your journey)
- Email and hosting service providers who process data on our behalf
- Authorities where required by law
Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, including booking records and correspondence. Quote requests and contact messages are retained for a reasonable period for business and legal purposes.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to or restrict certain processing
- Data portability where applicable
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise your rights, contact us at info@aeroglidetravel.com.
Cookies
We use cookies and similar technologies as described in our Cookie Policy.
Security
We implement appropriate technical and organisational measures to protect your personal data, including CSRF protection, secure connections and access controls.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.